Accessing Your kurmatoto Account Settings
Log into your kurmatoto account and look for the Account Settings link in your dashboard menu. This typically appears in the top-right corner or in a sidebar navigation. Click Account Settings to open your profile panel. From here, you see tabs or sections for Profile, Payment Methods, Verification, Security, and Transaction History.
Your Account Settings page displays your current email, phone number, and account status. If your account is unverified, you see a banner prompting you to complete KYC. If your account is verified, you see a confirmation badge. All sections are accessible from one central location, so you do not need to navigate between multiple pages.
Account Settings is your control center. Everything you need to manage your kurmatoto account—profile, payments, verification, security—is in one place.
Profile and Personal Information
In the Profile section of Account Settings, you can update your email address and phone number. These details are used for account recovery, payment confirmations, and support communications. If you change your email or phone, kurmatoto sends a verification link to confirm the new contact method.
Your profile also displays your account creation date and current verification status. If you are verified, you see a green checkmark. If verification is pending, you see a status message explaining what documents we are waiting for. If verification is rejected, the message explains why and how to resubmit.
Keep Your Email and Phone Current
If your contact details change, update them in Account Settings immediately. This ensures you receive important notifications about deposits, withdrawals, and account security.
Payment Methods and Deposit Options
The Payment Methods section in Account Settings shows all the ways you can deposit into your kurmatoto IDR Wallet. We support DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Each payment method displays its status—active, pending, or inactive.
To add a new payment method, click the Add Payment Method button and follow the prompts. You may need to verify the method by completing a test transaction or confirming details with your bank or wallet provider. Once verified, the method becomes active and you can use it for deposits.
To remove a payment method, find it in your list and click Remove. This does not affect past transactions or your account balance. You can add the method back anytime. If you have pending withdrawals to a payment method you want to remove, complete those withdrawals first.
Verification and KYC Documents
Before you can deposit or withdraw on kurmatoto, your account must be verified. The Verification section in Account Settings shows what documents we need and the status of your submission. Typically, we require:
- A valid government-issued ID (passport, national ID, or driver's license).
- Proof of address (utility bill, bank statement, or government letter dated within the last three months).
- A selfie holding your ID to confirm identity.
Upload these documents through the Verification section. Our team reviews them and confirms your identity. This typically completes within standard windows, though complex cases may take longer. Once verified, you see a green checkmark in Account Settings and your account is cleared for deposits and withdrawals.
If verification is rejected, the system explains why. Common reasons include unclear photos, expired documents, or mismatched information. Resubmit corrected documents and our team will review again. If you have questions about the verification process, contact our live-chat team.
Security Settings
The Security section in Account Settings lets you change your password and enable additional security features. We recommend changing your password regularly and using a strong combination of letters, numbers, and symbols. If you suspect your account has been compromised, change your password immediately and contact our support team.
Some kurmatoto accounts may offer two-factor authentication (2FA) for added security. If available, enable 2FA in Account Settings. This requires you to enter a code from your phone or email when logging in from a new device, protecting your account from unauthorized access.
Account Settings is where you control your kurmatoto experience. Keep your profile current, manage your payment methods, and monitor your verification status.
Transaction History and Account Activity
The Transaction History section in Account Settings displays all your deposits, withdrawals, and game activity. You can filter by date range, transaction type, or payment method. This helps you track your account balance and verify that all transactions are correct.
Each transaction shows the amount, date, time, payment method, and status (completed, pending, or failed). If a transaction appears incorrect or you do not recognize it, contact our live-chat team immediately. We can investigate and help resolve any discrepancies.
Account Settings During Holidays
Account Settings remain accessible 24/7, even during Idul Fitri, Idul Adha, and Imlek holidays. However, deposits and withdrawals may experience delays because bank processing times extend during holidays. If you need to update your payment methods or check your verification status during a holiday, you can do so anytime through Account Settings.
Our live-chat team is available to answer questions about Account Settings and account management during holidays. If you have urgent issues, contact support and we will assist you as soon as possible.
Account Settings is designed for simplicity. Update your profile, manage payments, and track verification status all in one place. If you need help, our live-chat team is ready to assist.